Shop Manager
Location: 32 Queen Street, St Helier, Jersey JE2 4WD
Salary: £28,110 per annum
Hours: 35 per week
Contract: Permanent
Looking to make a real difference in your local community? Bring your retail expertise to a role that gives back — lead our shop in Jersey and help turn everyday sales into life-changing support for people in crisis.
"Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful.” - Nada, Shop Manager
As this role is within Jersey, you must have your registration card, in order to prove your eligibility to work and reside in Jersey.
What will a day in the life of a Shop Manager involve?
- Leading a team that provides a brilliant shopping experience for your customers.
- Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
- Designing the perfect layout and environment that helps connect your customers to our cause.
- Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
- Representing the British Red Cross to a high standard and embody our core values.
To be a successful Shop Manager, what will you need?
- Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties.
- To know how to get the best out of people. With proven management skills, you know how to develop and inspire your team.
- To be an entrepreneur who can work to targets, using your initiative to achieve fantastic results.
- To know your way around a PC and have proven IT skills experience
- To get 'us'. You care about the British Red Cross cause and have the skills and knowledge to promote the shop in Jersey as the charity retailer of choice.
Interested? The closing date for applications is 23.59 on Sunday 12th October 2025.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders