Location
Bristol
Job Function
Administration
Salary Details
£21,840 per annum
Contracted Hours Per Week
35
Careers Site Advertising End Date
24 Jul 2024

About The Role

Service Admin Assistant 
Location: Hybrid between home and Bristol (Warmley) office
Hours: 35 per week (Monday – Friday, 9am - 5pm)
Salary: £21,840 per annum
Contract Type: Permanent

 
Do you have experience in general administration duties and would love to be part of a team providing crucial assistance to vital services?
If so, you could join us as a Service Administration Assistant, providing efficient support to colleagues, members of the public and external organisations.
 
A day in the life of a Service Admin Assistant
  • General administrative duties including dealing with emails and answering telephone enquiries.
  • Organising meetings and taking minutes.
  • Data entry and preparing reports with great accuracy.
This is a hybrid role between home and the Warmley office. You will have the ability to work autonomously as well as part of a greater team. You’ll be assisting the First Call Service in Bristol, as part of the wider Health and Care team in the South West and Channel Islands. 

To be successful in this position you must have the following skills and experience: 
  • Positive, passionate and enthusiastic approach to customer service. 
  • Confident in using telephone systems, Computer databases, Microsoft packages & Outlook with the ability to create, amend and manipulate Word, Excel and PowerPoint applications. 
  • General administrative duties; incoming and outgoing mail, answering the telephone and scanning, filing, meeting and greeting customers. 
  • Outgoing with excellent interpersonal and communication skills (both virtually and face to face). 
  • Ability to deal with queries in a diplomatic, professional and confidential manner both verbally and in writing.
  • Ability to work accurately, check documentation for accuracy etc.
Interested? Closing date for applications is 23.59 on Wednesday, 24th July 2024. Interviews will take place soon after (potentially during the week commencing 29th July).
 
In return for your commitment and expertise, you’ll get:
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.
 
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our team scan bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network. 
 
Connecting human kindness with human crisis

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