Service Coordinator

Do you have a real desire to make a difference to the lives of vulnerable people within your community? Could you support people who have just been or are recently discharged from hospital, to settle at home and rediscover their independence? 

If you have excellent interpersonal and communication skills and can lead and motivate people, come and join us to lead a dedicated team that's committed to making a real difference. You will be at the forefront of creating bespoke support that goes beyond the surface, creating lasting change and renewed hope. Through your guidance, those in need will rediscover their independence and embark on a journey to better well-being.

What does a day in the life of a Service Coordinator involve?

• Managing a small team of dedicated staff and volunteers ensuring the people who need us receive the best possible service.
• Meeting with our service users and assessing their needs, guiding or signposting them to connect with groups or to manage a health condition. You'll help them to lead independent lives and improve their wellbeing.
• Liaising with partnership agencies to promote the service and build meaningful links.
• Producing and maintaining monthly reports.

What do you need to to be a successful Service Coordinator?

• Strong leadership skills and an ability to get the best out of people.
• A good knowledge of Health and Social Care services.
• Ability to deliver clear written and verbal communications.
• IT literacy with a sound working knowledge of Microsoft 365.

This isn't just a job, it's a chance to make a real, positive impact! Bring your expertise to help spread the power of kindness. 

A full Job description and Person Specification which includes a list of the essential criteria for the role are available for download.

Closing date for applications is 15th December 2024

Please note that early application is encouraged, as we’ll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date. 

In return for your dedication and expertise, you’ll get:

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Assistance: Access to mental health and wellbeing assistance.
• Team Working: Champion our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Together, we are the world's emergency responders