Are you ready to swap sales for social impact? If you know your way around a shop floor and want to make kindness your business, we’ve got just the role for you!
We're in search of an enthusiastic Shop Manager to lead our friendly charity shop in Orkney. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! You bring the retail magic—we’ll bring the mission. Together, we’ll make every transaction count.
"Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful.” - Nada, Shop Manager
What does a day in the life of a Shop Manager look like?
You’ll lead from the front—energising your team, delighting customers, and making the shop a hub of community spirit. Whether you’re styling the perfect window display, managing stock behind the scenes, or hitting financial targets, no two days are ever the same. You’ll train and inspire volunteers, create a space that connects people to our cause, and proudly represent the British Red Cross in everything you do.
What makes a great Shop Manager?
- You’ve got retail running through your veins—confident on the shop floor, cool under pressure, and always ready to deliver a standout customer experience.
- You’re a natural leader who knows how to bring out the best in people, guiding your team with encouragement, energy, and purpose.
- With a sharp commercial eye, you’re driven by results and not afraid to think creatively to meet your goals.
- Tech doesn’t bother you—you’re comfortable with systems, tills, and reports.
- Most importantly, you get us You believe in the power of kindness and community, and you’re ready to champion the British Red Cross as the go-to charity shop on your high street.
The closing date for your application is 23.59 on Wednesday 25th June 2025.
In return for your commitment and expertise, what will you get?
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Support: Access to mental health and wellbeing assistance.
- Team Working: Support our mission in a collaborative team.
- Cycle2Work: Lease a bicycle through the scheme.
- Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
Together, we are the world's emergency responders