Location
Belfast
Job Function
Care Delivery
Salary Details
£8.91 per hour
Contracted Hours Per Week
0
Careers Site Advertising End Date
08 Dec 2021

About The Role

Service Support Worker - Assisted Discharge - Casual
Location: Royal Victoria Hospital, Belfast and travel within the area up to 30 minutes
Contract type: Casual
Hours: As and when required, various shifts available. Shifts are 12 noon to 8pm over 7 days. (shifts at other sites available too)
Salary: £8.91 per hour
 
We've got an opportunity...
 
Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector? We are looking for a passionate and enthusiastic person with great people skills to join our Independent Living team.
 
At the British Red Cross, we put the people that need us at the heart of what we do. As a Service Support Worker, you will provide the support and care which can make a vital difference to the quality of people’s lives, allowing them to continue living at home in comfort. 

Working from Royal Victoria Hospital, you will provide a transport and resettlement service to service users living within the Belfast Health and Social Care Trust area, ensuring that they get home safely and are comfortable. 

You will respond to referrals from Clinicians and Community Health Professionals and will be required to have the ability to assess service users’ needs.  In addition, you will be providing practical and emotional support in the service user’s own home and signposting to other services where appropriate to enable the individual to live independently in their own home.  

Not only will your role allow people to enjoy healthier, more fulfilling lives, but a career within Independent Living can be both rewarding and satisfying, providing extensive progression opportunities and allowing you to build meaningful relationships with both colleagues and service users.
 
The Service Support Worker will act as contingency for the Service Coordinator when required and may need to provide cover for their colleagues at other hospitals served by the Red Cross in the area. Service confidentiality and safeguarding vulnerable people are key responsibilities of the role.
  
The responsibilities of this post do not include personal care or management of medication.
 
Say hello to the team...
 
The Independent Living (IL) & Crisis Response (CR) service (IL/CR)supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care and emergency services.
 
About you:
 
In order to be successful in your application you must be able to demonstrate experience of working with vulnerable adults. You will also demonstrate that you are a good communicator who can manage set tasks to agreed timescales. Furthermore, you will have experience preparing and keeping written records and reports. You will have the ability to work with NHS professionals, community organisations, care agencies and relatives in order to support people in the community to live safely and supported at home.
 
You should also be the following:
  • Educated to GCSE level (or equivalent by experience)
  • Understand how to improve service quality for the benefit of users
  • Able to deal with queries in a diplomatic, professional and confidential manner
  • Full driving licence holder with a driving licence which allows you to operate a manual transmission vehicle (please note that, due to vehicle insurance policy requirements, applicants must be aged 21 or over and must have held their licence for a minimum of two full years)
  • Willing to work flexible hours when service requirements dictate
Closing date for application is 23.59 on Wednesday the 8th of December 2021 with interviews to follow from Wednesday the 15th of December. 
 
This role requires use of full Personal Protective Equipment, including Fluid resistant face masks, to be worn at all times while delivering services. This will be provided for you. 

The role will involve frontline work with vulnerable services users and will not always allow for a 2 meter social distance to be maintained. You will be asked to complete a Risk assessment to confirm you are able to take up Frontline work, at onboarding stage. If you consider yourself to be a person at greater risk from Covid or you are unable to wear a facemask for long periods of time then this role may not be suitable for you.
 
We offer a wide range of staff benefits, these include:
  • 36 days holiday (including Bank Holidays)
  • Option to buy an extra 5 days annual leave
  • Up to 6% contributory pension
  • Flexible working policy
Click here for further details on our staff benefits
 
A little bit more about us...
 
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. 

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. 

Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hear about our latest job vacancies. 

Connecting human kindness with human crisis

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