Digital Engagement Platform Delivery Manager
Location: UKO London, Moorgate (hybrid; home and office)
Salary: £37,075 to £39,338 per annum (plus ILW, £3,344, if applicable)
Hours: 35 per week
Contract: Permanent
Are you a talented digital delivery manager who wants to be responsible for turning our digital engagement products and service vision into reality? Could you work closely with internal resource and third-party developers to ensure business requirements for our digital platforms are understood, supplier resources are committed to delivery and projects are kept on track?
If the answer is “Yes”, this could be a great opportunity to join the Digital Engagement team at British Red Cross.
In this role you will be able to apply your digital and project management skills to multiple exciting projects while making the difference in many people’s lives.
What will a Digital Engagement Platform Delivery Manager's job involve?
- Manage the end-to-end delivery of digital projects and associated technology infrastructure change within the digital engagement team.
- Build and maintain motivated delivery teams, including third party development resource, making sure there is an iterative plan to work towards.
- Plan projects and product enhancements in sufficient detail to ensure integration of all activities and identification of dependencies.
- Able to take a continuous approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and road mapping.
- Ensure all necessary cross-functional resources are identified and committed to the delivery plan.
- Communicate to ensure that all resources understand their roles and responsibilities Support the delivery of Disasters Emergency Committee appeals.
What will a Digital Engagement Platform Delivery Manager need to be successful?
- Agile project management qualification e.g. Scrum.
- Knowledge of product development life cycle.
- Knowledge of innovation techniques and digital design principles.
- Excellent budget management skills.
- Experience of working closely with product development, digital or innovation teams.
- Experience of developing strategy objectives and roadmaps.
- Experience of managing and working with large numbers of stakeholders.
- Strong experience in creative development including alignment to brand guidelines, tone of voice, and adaptation of assets to audience.
- Strong experience of using data, insight, measurement, and testing to optimise performance.
- Strong experience managing internal and external supplier relationships.
Interested? Closing date for applications is 23.59 on Monday 28th October 2025.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders