Ecommerce Assistant
Location: Cheshire
Salary: £22,932 per annum
Hours: Casual Contract
Are you ready to turn your passion for online retail into a force for good?
Do you love online marketplaces and want to make a real difference? As an Ecommerce Assistant, you’ll help drive online sales that support the British Red Cross’s humanitarian work. From crafting compelling product listings to collaborating with shop teams, your work will help connect kindness with crisis. Could your skills in customer service, organisation and creativity help us reach more people in need?
What will a day in the life of an Ecommerce Assistant involve?
- Photographing and listing donated items for sale on platforms like eBay and DEPOP.
- Writing engaging, honest product descriptions that follow brand guidelines.
- Handling stock and keeping the workspace tidy, safe and efficient.
- Responding to customer queries and supporting shop teams with feedback.
To be a successful Ecommerce Assistant, what will you need?
- Knowledge of online marketplaces and confidence using IT systems.
- Strong attention to detail and good written communication skills.
- Experience in customer service or a sales-driven environment.
- A proactive mindset and the ability to work quickly to set standards.
Interested? The closing date for applications is 23.59 on Wednesday 5th November 2025.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders