Volunteering Resilience Lead
Location: UK-Flexible (Hybrid)
Salary: £35,921 to £37,050 per annum (plus ILW, if residing & working in London) (DOE)
Hours: 35 per week
Contract: Permanent
Do you thrive on building systems that keep people safe and services running during times of change or crisis?
Could your risk and resilience expertise help shape how volunteers are supported when it matters most?
Join us in building a stronger, safer future for volunteering. This role is all about foresight, strategy, and care - helping us prepare for the unexpected while ensuring volunteers are supported every step of the way. You’ll lead on risk identification, shape continuity plans, and design ethical, inclusive models for surge and redeployment. Working closely with colleagues across a range of specialisms you’ll be a key voice in shaping how we respond with confidence and compassion. If you’re driven by purpose and thrive in dynamic environments, this is your opportunity to lead meaningful change.
What will a day in the life of a Volunteering Resilience Lead involve?
- Spotting risks and creating plans to keep volunteers safe and supported.
- Designing systems that help services stay strong during disruption.
- Working with teams to test readiness and improve continuity plans.
- Advising colleagues on risk and resilience across volunteer programmes.
- Making sure surge models meet ethical and legal standards.
- Using learning from past events to shape future improvements.
To be a successful Volunteering Resilience Lead, what will you need?
- Strong understanding of risk management and business continuity in volunteer settings.
- Experience identifying and mitigating risks across the volunteer journey.
- Ability to design and test resilience strategies, including continuity plans.
- Knowledge of safeguarding and compliance in surge and redeployment contexts.
- Experience supporting surge or rapid deployment models.
- Confident communicator and collaborator, able to influence and engage stakeholders.
To help you get a better feel for our team and culture, we’ve included a short welcome video which you can view https://www.youtube.com/watch?v=dxS0emZuh2U. You’ll also find a PDF attached in the ‘Additional Information’ tab with further details about the role and working environment. We encourage you to explore both before applying.
Interested? The closing date for applications is 23.59 on Friday 14th November 2025. Interviews are expected to take place in early December.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders