Shop Manager
Location: Guernsey
Salary: £24,766 per annum
Hours: 35 per week
Contract: Permanent
Are you ready to lead the team representing the British Red Cross within your community in Guernsey?
We’re on the lookout for a dynamic Shop Manager to head up our welcoming charity shop in the heart of Guernsey. This is your chance to bring your retail expertise to a role that’s all about community spirit, compassion, and making a difference.
Whether you're chatting with regulars, curating the perfect shop layout, or leading a brilliant team, you'll be at the centre of something truly special. Join us in spreading kindness across the island and beyond whilst raising vital funds to support people in crisis.
“Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful.”
What will a day in the life of a Shop Manager involve?
- Leading a team to deliver an outstanding shopping experience.
- Managing both front-of-house and behind-the-scenes operations.
- Creating an engaging shop layout that connects customers to our cause.
- Meeting financial targets and overseeing staff and volunteer training.
- Representing the British Red Cross with professionalism and heart.
To be a successful Shop Manager, what will you need?
- Retail experience at a supervisory level, with strong customer service and cash handling skills.
- Proven ability to lead, motivate, and develop a team.
- A results-driven mindset with entrepreneurial flair.
- Solid IT skills and confidence using a PC.
- Passion for the British Red Cross mission and the ability to promote the shop locally as the go-to charity retailer.
Interested? The closing date for applications is 23.59 on Sunday 16th November. Interviews will take place on Wednesday 19th November.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders