Head of CEMAS (Community Equipment & Mobility Aids Services)
Location: Nottingham NG8 4GP (plus travel to Sheffield)
Salary Range: £70,916 - £76,204 per annum
Hours: 35 per week
Permanent Contract
Do you have experience leading a successful logistics operation within a large organisation? Do you want to use your talents to provide oversight and assurance to help us deliver our mission of supporting those in crisis? British Red Cross are looking for a confident and experienced leader who is ready to champion our Community Equipment & Mobility Aids Services.
You'll hold responsibility for all aspects of the operation. You’ll drive high levels of service and efficiencies to ensure the profitability of these important social enterprise models. This role is ideal for someone with:
- a strong track record in strategic leadership,
- operational excellence,
- cross-functional delivery, and
- a deep understanding of how empathy can support those who need our help.
A day in the life of our Head of CEMAS (Community Equipment & Mobility Aids Services)
In this busy and cross-organisational role you’ll have many areas of responsibility:
- Compliance: Responsible for ensuring working practices comply with all relevant legislation, regulations and BRC policies including Health and Safety (HSAW), Right to Work checks etc.
- Managing complex stock regimes where effective product lifecycle management is critical to success.
- Contract management: Management (and re-negotiation) of external contracts and suppliers. Responsible for ensuring that service agreements and contractual obligations are met by all parties. Assessing the ongoing viability of contracts and renewing / terminating agreements appropriately (in line with organisational requirements).
- Financial management: Responsible for all aspects of budget and financial reporting. Responsible for providing strategic forecasting on business profitability. Reviewing the effectiveness, efficiency and profitability of the operating model at regular intervals.
- Engagement: Stakeholder management across all levels of the organisation. From Executive and Senior Leadership Teams to front line service users (including volunteers).
To be successful as our Head of CEMAS (Community Equipment & Mobility Aids Services), you’ll need:
- Experience in running multi-site logistics and geographically dispersed operational locations.
- Experience in managing complex stock regimes.
- To be a confident, authentic leader, with compassionate leadership skills.
- A collaborative mindset; with strong negotiation and influencing skills.
- Ability to respond to ad-hoc and urgent work, re-prioritising tasks and managing difficult situations in a sensitive manner.
- Skilled in leading and motivating people in a busy operational environment.
- Excellent everyday computer skills: confident working with different software, particularly Microsoft 365.
- Ability to travel to multi-site locations when needed. Not all locations are easily accessible via public transport.
Interested? Closing date for completed applications is 23:59 on Monday 23rd February 2026. Interviews to follow soon after.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders