Quality Partner
Location: UK Flexible (occasional travel to London and other UK locations)
Permanent Contract
Hours per week: 35 (typically Mon – Fri)
Salary Range: £44,846 - £50,153 (plus £3,344 Inner London Weighting, if applicable) per annum
Are you looking for a rewarding and exciting new role? The British Red Cross (BRC) are looking for a Quality Partner to work within UK Operations, focused on our UK refugee, asylum seeker and migrant support. Are you interested in improving organisational standards and quality? If so then this role might be for you….
A day in the life of our Quality Partner
Our Quality Partner will be responsible for supporting the day-to-day operation of the quality management system for UK refugee, asylum seeker and migrant support related services and activities. You’ll be responsible for providing expert advice, promote a safe and compliant culture, and share learning and best practice to equip our people to meet the required standards.
Your expertise will help derive, implement and manage quality standards that are in line with regulations and requirements for all UK refugee, asylum seeker and migrant support related services and activities.
With a passion for quality and a strong customer focus you’ll act as primary point of contact for advice, guidance and best practice. Working with UK Operations Displacement and Migration services, you’ll identify areas of continuous quality improvement. Working in close conjunction with the Head of Quality, you’ll develop and drive adoption of policies, procedures, systems, and tools to support a standard operating model / standard process adherence across UK refugee, asylum seeker and migrant support related services and activities.
You’ll act as a subject matter expert for specific quality improvement projects and will work collaboratively to coproduce solutions. You’ll provide oversight to ensure quality related incidents and near misses, related to the practice of refugee, asylum seeker and migrant support related activities, are effectively resolved and learning is actioned.
This role might be for you if you have
- A sound understanding of quality management systems (including continuous improvement principles and internal assurance practice).
- Knowledge of the regulatory environment related to the work of UK refugee, asylum seeker and migrant support.
- Ability to work to deadlines in a dynamic environment, often with changing and competing priorities. Ability to manage a varied workload.
- Good analytical skills to identify quality themes and risks and make recommendations to support improvement solutions.
- Ability to engage, liaise, influence and negotiate with a broad range of stakeholders and maintain effective working relationships.
- Great communication and collaboration skills. Confidence when communicating to different audiences and when persuading or influencing decision makers.
Interested? Closing date for applications is 23:59 on Wednesday 9th October 2024 with interviews to be held soon after.
In return for your commitment and expertise, you’ll get:
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Support: Access to mental health and wellbeing assistance.
- Team Working: Support our mission in a collaborative team.
- Cycle2Work: Lease a bicycle through the scheme.
- Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
Together, we are the world's emergency responders